This page sets out the legal terms and conditions (“Terms & Conditions”) under which Nature Heals SA sells any of their products (“Product(s)”) listed on this website (“Website”) to you (“you). These terms and conditions are subject to change by us at any time without notice, and accordingly, you must review them before undertaking any new purchase. We seek to comply with e-commerce standards at all times and if you have any concerns, please contact us.
Terms and Conditions of Sale
Your order
By placing an order for Products through our Website, you are confirming that you intend to enter into a contract with us for the purchase of those Products. You place the order for your Products on the Website by clicking the ‘Confirm Order’ button at the end of the checkout process. During the checkout process, you will be asked to complete your payment details. All fields indicated as compulsory must be completed (which includes providing us with a valid phone number email address). Our acceptance of your order will take place only upon receipt of full payment from you.
If we cannot supply you with the Products you ordered for whatever reason, we will not process your order and will inform you of this. This may be due to the Products being out of stock. If you have already paid for the Products, we will provide you with a full refund of the purchase as soon as reasonably possible. We shall not be held liable for any delays in the refund process due to bank procedures.
Delivery / collection
We can only process orders for delivery or collection within South Africa and in countries where we are permitted to do so. You may opt for the Products to either be delivered to your address or collected at our address.
If you opt for collection at our address, please contact us on 0828992936 to arrange a convenient time. If you opt for delivery, please note that delivery charges and timescales vary depending on the type of Products ordered and the delivery address. We will try our best to either deliver the Products to your address or make the Products available for collection the estimated delivery/collection date.
Promotional offers
From time to time, we may make available promotional offers on the Website and in such cases specific terms and conditions will apply. Such offers may be time-limited and orders may not qualify if they have not been fully processed by you within the stated time period.
REGARDS,
CHARMAINE
